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Event money, Season money, Refunds & credits, Payout match and Coach accounts: the same facts on screen, as CSV and as PDF.

Account adminOrganiserUpdated 27 October 2026
On this page
  1. What it's for
  2. Steps
  3. What success looks like
  4. If something goes wrong
  5. Related

What it's for

Five reports, each with its headline figures, its tables, Download CSV and Download PDF; the three show the same numbers.

  • Event money: per race and entry door, entries, paid, unpaid, refunded, expected, paid, card fees and net.
  • Season money: money in, refunds, card fees, net, credits open and GST collected for the season; memberships by type, entries by event.
  • Refunds & credits: every refund in a date range with the fee kept and status; every credit with what is used and open.
  • Payout match: each Stripe payout against the payments it carried, tied to the cent or not, and unmatched card money with no payout yet.
  • Coach accounts: per team and race day, confirmed, expected, paid, owing and receipts.

Steps

  1. Open Members › Money reports. It opens on Event money.
    The five reports, the headline figures, the tables
    Reports
  2. Press a report name under the header to switch.
  3. On Event money and Coach accounts, pick the Event and press Show. On Refunds & credits and Payout match, set From and To and press Show. On Season money, pick the season when there is more than one.
  4. On Payout match, press Ask Stripe to stamp each payout's payments on the ledger, then read the table again.
  5. Press Download CSV or Download PDF.

What success looks like

The PDF carries the same totals as the screen, and on Payout match every payout reads tie to the cent.

If something goes wrong

  • The page names a reason instead of a report: your club role does not open the reports (a helper), ask a club admin or the treasurer.
  • Payout match shows unmatched card money: the payout has not happened yet, or Stripe has not been asked; press Ask Stripe.
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